Privacy Policy

Privacy Policy

Last updated: October 27, 2025

This Privacy Policy describes how Petal and Plum (“we”, “our”, or “us”) collects, uses, and protects the personal information of our customers and visitors (“you”) who interact with our website https://petalandplum.shop (the “Site”).

Petal and Plum is owned and operated by TrueeMuu Holdings Limited, a company incorporated in the United Kingdom, with its registered address at 275 New North Road #1368, London, N1 7AA, United Kingdom.

If you have any questions about this policy or your personal data, please contact us at:
📞 765-313-8862
✉️ shop@femstyle.org

1. Information We Collect

We collect information from you when you visit our website, make a purchase, create an account, subscribe to our newsletter, or contact us. The types of information we may collect include:

  • Personal identification information: Name, email address, phone number, billing and shipping address.

  • Payment information: Card or payment method details (processed securely by third-party payment providers — we do not store or access full card numbers).

  • Order details: Products purchased, order history, and preferences.

  • Technical data: IP address, browser type, operating system, referring URLs, and browsing behavior on our site.

  • Cookies and similar technologies: Used to improve website functionality and personalize your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your orders, inquiries, and support requests.

  • Improve our website, products, and customer experience.

  • Send promotional offers, newsletters, or updates (only if you have opted in).

  • Prevent fraud, maintain security, and comply with applicable laws.

3. How We Share Your Information

We do not sell or rent your personal data.
We may share your information only with:

  • Service providers (such as payment gateways, shipping companies, and IT support) who help us operate our business.

  • Legal authorities when required by law or to protect our rights.

  • Marketing and analytics partners (e.g., Google Analytics, Meta Ads) to improve advertising performance.

All third parties are required to keep your information secure and use it only for authorized purposes.

4. International Data Transfers

As we serve customers worldwide, your personal data may be transferred and processed outside of your country, including to servers or partners located in the United States, the European Union, or other regions.
All such transfers are handled in compliance with applicable privacy regulations, including the UK GDPR and Data Protection Act 2018.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data.

  • Request correction or deletion of your information.

  • Object to or restrict processing of your data.

  • Withdraw consent for marketing communications at any time.

You can exercise these rights by contacting us at musabakada@gmail.com.

7. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic.
You may choose to disable cookies in your browser settings, but some site features may not function properly.

8. Data Security

We use appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
Payment information is transmitted securely using SSL encryption and handled by compliant payment processors.

9. Children’s Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after any update constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Petal and Plum
Owned by TrueeMuu Holdings Limited
275 New North Road #1368
London, N1 7AA, United Kingdom
📞 765-313-8862
✉️ shop@femstyle.org